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Local Union #104

Who’s Who at Sheet Metal Workers’ National Pension Fund

All National Health Fund and SMW+ questions/inquiries should be directed to Southern Benefit Administrators at (800) 831-4914.

8403 Arlington Blvd., Suite 300 Fairfax, VA 22031

Switchboard Hours: 8:00 a.m.–5:00 p.m. EST

Department Listing


700 Executive Director Lori Wood
738 Director of Operations Debbie Elkins

Billing Department

717 Billing Manager Walter Shaw
747 IPS Manager Josh Todd
742 Remittance Report Processing Carminn Boseman
728 Contract Lead Eddie Geisler
610 CBA Clerk Dan Shaughnessy
797 Pension Credit Inquiries Gayle Shepherd
786 LU&C Remittance Processing JoAnna Jones

Pension Benefits Department

761 Pension Analyst - Pre-retirement Inquiries Rasheedah El-Amin
719 Post-retirement Inquiries Crystal Matthews

Field Audit Department

746 Compliance Manager Cari Greene
711 Compliance Clerk Anne Nichols
792 Chief Counsel/Risk Manager Stephen Rosenblatt